Avoid Scams


Willow Bridge cares about our current residents and future residents. In today’s digital age, it’s important to look out for signs of a scam when looking for your perfect apartment home. If you are in the market for a new apartment home, consider the source of any listing you find outside of our website, www.willowbridgepc.com, or the apartment community’s official website. If you find a listing outside of our website, on an online marketplace such as Craigslist or Facebook Marketplace, among others, we recommend contacting the community directly to verify the information on the listing. All Willow Bridge apartment communities have their own individual website where you can find the phone number. You can always locate them on https://www.willowbridgepc.com/ and find the link to their property website there. Some scammers may spoof an apartment listing, claiming that an apartment is for rent, or sublease, for a low price with easy terms. Often, if it looks too good to be true, it probably is. It is important to be diligent and verify listings for accuracy and never send any payment until you have confirmed that the apartment listing is legitimate by contacting the property. You will never receive a request from Willow Bridge requesting that you make a payment by a method outside of our leasing office, through www.willowbridgepc.com, or through the community’s individual website.

To avoid potential rental scams, follow these tips and don’t fall victim to a potential rental scam:

  1. Always verify listings by contacting the property directly. You can always visit www.willowbridgepc.com to get contact information for a property you may be interested in. For a link to the property’s individual website, locate the listing on www.willowbridgepc.com and click “Visit Website”.
  2. Willow Bridge does not allow subleasing for most of our properties. If you see an apartment ad for subleasing an apartment, it is most likely a scam.
  3. Willow Bridge will always require documentation prior to payment being due for any purpose. Do not make any payment without first speaking to property staff and engaging in the leasing process. We will never use direct payment platforms like Venmo, Zelle, or Apple Pay to accept money.
  4. Willow Bridge will never ask you to wire money to an account for any purpose, including rent, a deposit or other fees. If someone asks you to wire money through a platform such as Western Union or MoneyGram, especially to foreign countries, you are being scammed. Western Union and MoneyGram are very popular for Internet scams because the funds are available at an instant, are untraceable and accessible worldwide.
  5. All Willow Bridge apartment rentals and teams are located within the continental United States. If you are interacting with someone outside of the country or overseas, you are likely being scammed.
  6. If you are interacting via email with a leasing professional, their email address will likely end in @willowbridgepc.com. Never email sensitive information such as social security numbers in any situation. For rental applications, Willow Bridge uses a leasing portal and personal information should not be emailed.
  7. If you have paid fees outside of the www.willowbridgepc.com portal or your portal from the community’s individual website, you may be a victim of a rental scam. Make sure to report any scam to your local law enforcement agency. You can also file a complaint and learn more about rental scams at consumer.ftc.gov.